Due to the squeeze in the candidate market over recent years, The Grove identified that they needed to have a strategic plan in place to ensure they had access to the best talent, increased retention and empowered their teams to firmly establish The Grove as the employer of choice.

They turned to CMM to help devise a talent and development solution, aiming to create a sustainable, efficient and cost-effective model that not only ensures they created leading teams, but also that this translated into enhancing the quality of service The Grove delivers.