Hadley Wood Golf Club, a prestigious private members' club, is seeking an innovative and engaging Clubhouse Manager to elevate the member experience, creating a vibrant and personal offering. This is more than a management role—it’s an opportunity to surprise and delight our members, craft standout events, and lead a team that sets the benchmark for excellence in private club hospitality.

You’ll oversee all aspects of food & beverage, clubhouse presentation, and events —but your real mission is to exceed expectations, inspire loyalty, and foster a culture where every visit feels exceptional. If you’re passionate about creating memorable moments, driving innovation, and developing a high-performing team, we want to hear from you.

Key Responsibilities:

  • Manage all food & beverage operations, including menus, stock, and compliance.
  • Ensure high standards of clubhouse maintenance and cleanliness.
  • Lead health & safety policies, audits, and staff training.
  • Oversee the Bar Manager, member functions, and external events.
  • Support and administer the House Committee.
  • Drive financial performance, budgeting, and reporting.
  • Lead, train, and develop the team to deliver exceptional service.

Requirements:

  • Proven experience in hospitality management (private club/hotel preferred).
  • Strong F&B, health & safety, and facilities management knowledge.
  • Excellent leadership, organisational, and financial skills.
  • WSET Level 2+ (or equivalent wine/spirits knowledge) desirable.
  • Proficient in hospitality software (IG POS experience a plus).

Personal Attributes:

  • Professional, proactive, and detail-oriented.
  • Strong communicator with a member-focused approach.

KPIs:

F&B margin growth, member spend, event profitability, and satisfaction scores.