Nestled on the outskirts of London, Fulwell Golf Club stands as a testament to timeless golfing tradition, the club spans 130 acres of picturesque land and boasts a modern, well-furnished Clubhouse with an additional function suite with eighty covers.

We encourage golfers of all ages and abilities to experience the thrill of the game, the clubhouse and terrace provide a welcoming retreat, a perfect setting for members and visitors to unwind, share a meal, or enjoy drinks with friends after a round.

At Fulwell, we believe that the social aspect of golf is integral to the experience. With a rich history and a dedication to creating the very best member experience, Fulwell Golf Club is a haven where golf enthusiasts forge lasting connections and celebrate the joy of the game together.

Overview of Role:

The Assistant Club Secretary - Golf is a pivotal role at our golf club, responsible for overseeing day-to-day golf operations to elevate the overall experience for both members and our guests. You will work alongside the Assistant Secretary – House ensuring the smooth operation of all things golf.

You will manage the planning, promotion, and directing of all golf activities to positively impact the golfing experience of members, guests & visitors at Fulwell as well as sponsorship opportunities. Working alongside the Assistant Secretary - House you will take joint responsibility for the entire customer experience at Fulwell.

This role takes charge of all golf related software that is used at Fulwell (currently club v1, BRS and Golf Genius) and you will become fully proficient in its use and be responsible for training other members of staff as appropriate.

The Assistant Secretary - Golf will be expected to demonstrate exceptional leadership, communication & customer service skills at all times and show a fully flexible approach in delivering the requirements of the club. You will be expected to define and implement improvements in all areas of the operation. Written reports on all aspects of the role will be expected on a regular defined basis to the Secretary for submission to the Board.

In the absence of the Club Secretary you will deputise, leading the team professionally and in alignment with the Club's strategic objectives.

In return the Club offers a forward-thinking and supportive environment, providing professional development opportunities and the potential for succession.

Key Responsibilities:

  • Oversee day-to-day golfing operations.
  • Build and maintain relationships with committees, captains, and members.
  • Manage the club's social media platforms
  • Manage the BRS and Golf Genius system
  • Demonstrate financial literacy in managing multiple revenue streams and budgets
  • Working closely with the Club Secretary, Assistant Secretary - House, providing leadership, promoting teamwork, and effective decision-making.
  • Deputise in the absence of the Club Secretary.
  • Have a visible and supportive presence for colleagues and members.

About You:

  • Live or be willing to relocate within 30 minutes of Twickenham.
  • Previous experience working in a members' Golf Club environment.
  • Be ambitious to progress your career.
  • Play golf and have enthusiasm for the Golf Club industry.

Perks & Benefits:

  • Annual staff reward fund
  • Funded training and personal development
  • Annual bonus scheme
  • Financial bonuses for continuous service
  • Fifty percent off all food and beverages
  • Complimentary personal use of facilities